Privacy Policy terms & Conditions Cookie Policy

Privacy policy

Privacy Policy for Weligama Bay Resort

Effective Date: 16/04/2024

Thank you for choosing Weligama Bay Resort. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect personal information from you when you make a reservation, sign up for our newsletter, use our spa, restaurant, or bar services, or interact with our website. The types of personal information we may collect include:

  • Name
  • Contact information (e.g., email address, phone number)
  • Demographic information
  • Preferences and interests
  • Other information relevant to customer surveys and/or offers

How We Use Your Information

We use the information we collect for the following purposes:

  • To process reservations
  • To provide you with our services
  • To personalize your experience
  • To send promotional emails about special offers or other information we think you may find interesting
  • To improve our products and services
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations

Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Disclosure of Your Information

We may disclose your personal information to third parties only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To trusted service providers who assist us in operating our website, conducting our business, or servicing you
  • In connection with a merger, acquisition, or sale of assets

Your Choices

You can choose not to provide certain information, but this may limit your access to certain services or features.

Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of these websites and are not responsible for the protection and privacy of any information you provide while visiting such sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at +94 412 253 920.

Terms and conditions

These terms and conditions (“Terms”) govern your use of Weligama Bay Resort’s website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the website or use our services.

1. Use of Website

1.1. You must be at least 18 years old to use our website and services.

1.2. You agree to provide accurate, current, and complete information when using our website and services.

1.3. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

2. Reservations

2.1. Reservations made through our website are subject to availability and confirmation.

2.2. You agree to provide accurate and complete information when making a reservation.

2.3. Cancellation and refund policies vary depending on the type of reservation and are outlined during the booking process.

3. Spa Services

3.1. Spa services are subject to availability and appointment scheduling.

3.2. You must follow all spa policies and guidelines, including any health and safety protocols.

3.3. Payment for spa services is due at the time of booking or at the conclusion of the service.

4. Restaurant and Bar

4.1. Restaurant and bar services are subject to availability and may require reservations.

4.2. You agree to comply with all restaurant and bar policies, including any minimum age requirements for alcohol consumption.

4.3. Payment for restaurant and bar services is due at the time of service.

5. Intellectual Property

5.1. All content on our website, including text, graphics, logos, images, and software, is the property of Weligama Bay Resort or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2. You may not reproduce, distribute, modify, or transmit any content from our website without prior written consent.

6. Limitation of Liability

6.1. To the fullest extent permitted by law, Weligama Bay Resort shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services.

7. Indemnification

7.1. You agree to indemnify and hold harmless Weligama Bay Resort and its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or in connection with your use of our website or services.

8. Governing Law

8.1. These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

9. Changes to Terms

9.1. Weligama Bay Resort reserves the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after the posting of any changes constitutes acceptance of those changes.

10. Contact Us

10.1. If you have any questions about these Terms, please contact us at +94 412 253 920.

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